Hosted Phone Systems are the future of telecommunications. Learn how you can save money and maximise efficiency with a new VOIP phone network.
Traditional business landlines will soon be a thing of the past. BT and other providers will no longer be supporting them from 2020, and by 2025 they will be phased out completely. The reason behind the switch is largely the high maintenance costs, along with other disadvantages such as a lack of functionality.
This means that there is no choice but to move over to a hosted phone system for communications, which many organisations have already started doing. However, before you pick an effective solution, it’s important to understand how it will better your business.
Here, we’ve broken down the key benefits of this modern type of telephony system.
In simple terms, instead of the phones being connected by lines (like traditional services are), they are connected via the internet.
A specific phone designed for operating through an internet connection is required – this is known as an Internet Protocol (IP) phone. It doesn’t need to be set up in your office; it can be used completely remotely.
One of the main ways your business will benefit from a hosted telephony service is with the money that can be saved. Using the cloud means there’s a significant reduction in the amount of expensive equipment and maintenance required. Costs can also be saved on bundled minute packages.
With Linten’s telephone systems for business, everything’s included in a package that has a single, monthly fee. You will not only reduce costs, but you’ll also find it easier to budget accordingly.
Perhaps part of your core offering is support or communication via phone – if you’re a call centre or beauty salon, for example. A hosted phone system allows you to have increased flexibility. This will be particularly beneficial if you operate in multiple locations or have expansion plans.
Our multi-phone system will meet any fluctuations in your business’ equilibrium, allowing for smooth adjustments. This is because additional phones are significantly cheaper and quicker to set up than traditional on-premise PBX phone systems.
Hosted telephony increases productivity for your business, leaving you able to focus efforts on growth. This is because less time is spent on technical faults. Even if an issue does arise, Linten’s troubleshooting team will ensure that everything is sorted swiftly.
On top of this, steps can be taken to train and develop employees. Call monitoring and recording allows you to analyse conversations, and suggest ways to improve interactions.
With less telephone-related problems, telecommunications are enhanced. You can make and take calls from literally anywhere in the world, meaning distance will never be a barrier to the way your business operates.
You’ll feel safe in the knowledge that it’s impossible to miss a call, and so no opportunities will be lost. Customers can always contact you, meaning you can add reliability to your business offering.
A hosted phone system will be beneficial to your business, but only if you pick one that can do exactly what you need. The features and functionality of our hosted phone solution ensure that the system works to suit your business requirements with ever-improving flexibility to meet different business challenges.
Your hosted phone system will be automatically updated with the latest software developments, ensuring a future-proof and resilient solution without the need to re-invest in new hardware. It can also be integrated with applications and CRMs, working seamlessly to provide you with unified communications.
The solutions we implement are specifically customised to your business’ requirements. To find out more about how the benefits of a Linten Hosted Phone System could better your business, take a look at our guide.
If you have any questions about our hosted telephone solution or any of our other IT services, speak to our team today on 0161 503 5050 or via our online contact form.