Cold weather and festive events are great for business. Every year, your restaurant, bar or café gets full to the brim with people sheltering from the weather and celebrating with friends. High on their priorities for a good experience is reliable bar WiFi. If you’re not fully connected, the impact on your business could be huge.
Here, we outline how a lack of quality restaurant WiFi puts you at risk of losing custom to competitors during the busiest months for the hospitality sector.
Slow card payments via bar WiFi
The rising popularity of card payments isn’t just about security – it saves time for both your establishment and the customer. You’ll be able to increase efficiency, and minimise frustration among your visitors over payment times. Satisfaction rates will be boosted across the board, leading to repeat business.
But if your internet for card machines is slow, the opposite will happen. If too many minutes are eaten up by slow internet for PDQ machines, people will likely look elsewhere when picking their next bar or café.
Restaurant internet that slows down card payments or doesn’t allow customers to use their devices can break a business. A lot of people visit eateries to stay productive when working remotely. Without high-speed bar WiFi, however, they’re unlikely to return and won’t recommend you to others.
Many visitors require quality internet connectivity to share their experiences to their social circles, including how much they’re enjoying their time at your restaurant. This is a good opportunity to ensure their satisfaction by delivering great customer service and offering picture-worthy food. However, if the WiFi is slow or has a limited capacity, there’s an increased risk of a bad review on TripAdvisor and social media, potentially damaging your reputation.
Then there is the problem of your bar internet going down. As reservations are all done online these days, no WiFi means no booking system. You won’t be able to check whether customers definitely have a table with you or not. The last thing you want to do is turn away those that have made a reservation when the restaurant is full.
A customer finding their booking confirmation is made more difficult too. Unless they have mobile data on their phone, you’ll need reliable bar WiFi to guarantee they can access their emails.
Without decent internet, your business could miss out on a mass of prospective opportunities. Linten ensures you’ll have a connection that stays up and running. We’ve helped numerous businesses get guaranteed high-speed access. This has solved (as well as prevented) issues for companies like Forever Agency.
Our services are ideal for those in the restaurant and bar industry, with our stable line for PDQ machines meaning customers can always pay swiftly. We can even set your business up with social WiFi. This will allow you to collect data on your customers, and use it to create more targeted marketing campaigns.
For further information about how we can integrate reliable WiFi that suits your business’ budget and requirements, get in touch with the Linten team today.