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Forever Agency


Operations Director, Adele Hunt, needed an IT service that would help Manchester-based integrated digital agency, Forever Agency, create a new, functioning workspace to call home…

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Forever Agency


Operations Director, Adele Hunt, needed an IT service that would help Manchester-based integrated digital agency, Forever Agency, create a new, functioning workspace to call home…

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Challenge


Linten received a call from Adele Hunt, Forever Agency’s Operations Director, seeking immediate help. The web design, marketing, SEO and social media agency’s success in Manchester had led them to outgrow their premises. They needed a total network and telephony installation for their new office which had no current facilities to communicate with the outside world.

The nature of Forever Agency’s business required high-speed bandwidth to allow them to function efficiently and deliver the service their clients had become accustomed to.

Linten immediately offered their assistance and undertook a site visit where the requirements were completely scoped, and a solution provided ready for immediate implementation.

Forever Agency were on a tight deadline to move into their new premises. In total, we had five days to install their entire network infrastructure. Few IT service providers can do all this within such a short deadline, but we’re different. Linten could offer:

  • Structured network cabling
  • Hosted telephony solution
  • High-speed internet connectivity
  • Out-of-hours service for a quick turnaround

Solution


Forever Agency rely on the internet to function as a business, with the requirement for large files to be uploaded and downloaded constantly. Internet speeds in Manchester are notoriously poor; Linten managed to overcome this for Forever Agency by supplying them with a dedicated wireless leased line with symmetrical download and upload speeds. This meant that the company remained as efficient as ever post-premise move, and experienced no interruption to their business.

Linten completed all essential work ahead of the deadline, integrating a fully hosted telephony solution slightly later in the project.

Providing Forever Agency with a hosted telephony solution ensured that the technology they were using was future-proof, could be taken to another site if an office move occurred again, and provided all of the features necessary to support their customers with excellent service. All configuration changes or any reported issues are managed remotely via Linten, taking the burden away from Forever Agency.

When move-in day arrived, the Forever staff were delighted with our work. As part of our service commitment, we provided telephone training to help the team familiarise themselves with the handsets and functionality. Linten were congratulated for finishing up with time to spare and easing the transition to the new office.

Here’s what we delivered:

  • Structured re-wiring and network cabling
  • Reliable, dedicated, high-speed 30Mb wireless network
  • Fully managed hosted telephony solution
  • Full support and access to help desk
  • Complimentary training where required

"We’re over the moon with Linten’s efforts! It was so crucial for us to land at a rapid pace when we came to Swan Street. Our first week was exceptionally inspiring – and we continue to get every digital product where it’s meant to be, due in part to the network abilities we’ve been blessed with."

Adele Hunt
Forever Agency

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KEY SERVICES


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Networking

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VoIP

Structured cabling and wireless internet support

Agencies often have a huge amount of digital media at their fingertips. With fast, wireless internet, Forever Agency are now able to save, download, or send their files to a contact quickly and easily. We also took care of the internal cables that the office needed for network facilitation around the building.

Adele’s team can speak to clients and each other with quick, reliable telephony. Forever Agency trust that, if they ever experience a problem, they can rely on Linten to troubleshoot and manage their system remotely. Linten’s hosted telephony solutions offer clearer conversations between callers, team cohesion, cost minimisation, adaptability, scalability, and full security.

Hosted telephony deployment

Adele’s team can speak to clients and each other with quick, reliable telephony. Forever Agency trust that, if they ever experience a problem, they can rely on Linten to troubleshoot and manage their system remotely. Linten’s hosted telephony solutions offer clearer conversations between callers, team cohesion, cost minimisation, adaptability, scalability, and full security.

"There have been a lot of big changes to cope with at urbanbubble. Linten have been very good at matching us, adapting and tailoring what they’re able to do. Their flexibility – as well as their refusal to overcharge us – is what made these services a cut above the rest."

Andrea Thornhill
urbanbubble

"We’re over the moon with Linten’s efforts! It was so crucial for us to land at a rapid pace when we came to Swan Street. Our first week was exceptionally inspiring – and we continue to get every digital product where it’s meant to be, due in part to the network abilities we’ve been blessed with."

Adele Hunt
Forever Agency

"With the evolving state of telecoms in the UK, we had to pick the finest provider… Linten, without fail, deserve that accolade. I had two other quotes, but we didn’t mind paying slightly more for a service like this – one that solves all of our phone concerns and ensures we as a business become future- proof , whilst taking the logistical side off our hands. Cheers, guys!"

Malcolm Thorpe
Your Choice Home Improvements

"We moved into our new offices and needed a reliable phone system and a conference line to support us. The brief was a system that looked good and worked well. Linten understood exactly what we needed and found us the perfect hardware. One year in and it’s been 100% reliable. The conference line has been a brilliant asset and one we couldn’t do without. Thanks to the team for making it so simple."

Ben Gross
Electric Circus

"We’ve worked with Linten for a decade now and they always rise to the challenges of our evolving business. They provide full IT support and have become an important part of the Theo’s family."

Theo Gavriel
Theo's

"Linten were recommended to us as a trustworthy technology team, who could help our business grow. Internet connectivity is an important aspect of the service we offer; we and our clients are very happy with the solution Linten provide."

Marc Studholme
Storage World

"Linten enabled us to make our dreams of expansion into a manageable reality. Their expertise has ensured that every franchise of The Massage Company is connected and provides a consistently high quality customer experience."

Charlie Thompson
The Massage Company

"We are delighted with the service we have received from Linten. We are already benefiting from the roll out of upgraded IT systems and look forward to ever-increasing efficiency in the future."

David Hudson
Buckland Harvester Insurance Brokers

"We have worked with Linten for a long time, as our trusted IT service provider. They ensure that we are always connected, despite the difficulty associated with our location. We look forward to their continued support and upgrades as our company develops."

Mike Sammon
Manlets

"As we undertook an MBO, we needed to future-proof the business for potential expansion. Communications with our clients is a priority and Linten’s solutions will help us deliver excellent customer service long into the future."

Ryan O'Connor
Pantheon Property Services

OUR PROMISE TO YOU


We promise to deliver a solution that is right for your business. We understand that every organisation has its own unique requirements and we work with you to deliver the services and support that your business needs to thrive.

Highest levels of IT expertise

Friendly, helpful assistance – no jargon

Strategic partners with a focus on growth

Fast, effective solutions and reliable support

State-of-the-art security and backup

Tailored support to help you hit your targets

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