Your Choice Home Improvements needed to future-proof their business. We helped National Sales Manager Malcolm Thorpe and his team upgrade to a hosted telephony system…
Traditional, legacy PBX telephone systems are being phased out of the telecoms industry. Your Choice Home Improvements, a residential building work and home improvement service in Middleton, Manchester, approached us seeking a solution to update their archaic telephone system. They wanted to upgrade to a fully hosted, managed telephone system to benefit from its future-proofing qualities, feature-rich functionality and call charge savings.
Malcolm Thorpe, the brand’s national sales manager, turned to Linten for a quality, cost-effective solution. The wish list entailed the following:
To provide a full platform demonstration of a hosted solutionfit for purpose, howevercimplemented fully managed hosted telephony solution. This was delivered avoided disruption.
By engaging with our customer and advising on the right solution for their requirements, we enabled Your Choice Home Improvements to budget effectively and avoid bill shock. We also ensured that the platform integrated seamlessly with the new CRM, combining system harmonisation across the platforms for ease of use.
Your Choice Home Improvements became vastly more efficient. Now, the business can add handsets to their team on demand; the system can grow with any expansion of the workforce. Linten manage the entire system remotely, ensuring it is kept upgraded and maintained.
As a service commitment, we provide: