Wouldn’t it be great if “IT” knew there was an issue before you did?
Look no further! Linten’s Proactive IT Support means that we can monitor over hundreds of processes, errors, and functions on your device to keep it running smoothly.
Talk to us today to make your devices ‘just work’
Be proactive and reach out to our team to see how we can help your business
Our IT Support Services
|Regular Health Checks|
|Total Peace of Mind||One-to-one Support|
PREVENTING TECHNICAL ISSUES IN ADVANCE
By actively monitoring all of the IT systems that we support, we are the first to identify any outdated features. We install relevant updates, apply necessary security patches and fix any bugs or faults flagged by our monitoring system.
A proactive retainer with Linten provides unparalleled peace of mind for your business. Each retainer client joins our response and fix SLA. So you can rest assured that we are fixing any potential problems before they affect your business.
In our experience, prevention is better than a cure. Plan ahead to make sure that your systems are future-proof and capable of underpinning business growth.
REGULAR TECHNOLOGY HEALTH CHECKS
Our fully managed service is offered complete with ongoing monitoring. We integrate an auto agent to monitor your hardware and software systems, to prevent faults before they occur.
For each of the businesses we support, we integrate your IT systems with our monitoring software. This allows us to automatically perform over 40 checks every five minutes, to identify any potential technical issues.
Choose our proactive monitoring services to cover the systems that matter most to your business. Individual support retainers can be added to servers, workstations, laptops, tablets, desk phones, routers, firewalls, switches and Wi-Fi access points.
AUTONOMOUS, REMOTE SUPPORT
A fully managed IT support contract enables us to identify and avoid potential faults. Therefore, we are able to define and pursue proactive action without a time-consuming customer briefing. Our Proactive Support retainers offer truly unlimited remote support.
Trust our team to provide expert support with minimum involvement required from your business. Let your team focus more important projects, whilst we maintain your secure, connected systems.
PLANNED/ SCHEDULED SUPPORT
You can pre-book an engineer from our service desk for a specific, non-urgent project or update. Our ‘pay as you go’ scheduled support is ideal for cost-effective management of one-off projects. If you have planned a migration or a global update, benefit from dedicated technical support. Our engineers will be at hand to ensure everything runs smoothly.
To keep on top of your remote support services, we provide a monthly report for all clients. This report includes details of the support tickets we have resolved and an update on the status of your systems. We will also include further recommendations for proactive IT support, to let you know what we’ll work on next month.
FEATURED: BEHIND THE SCENES & FACE-TO-FACE SUPPORT
Our team works tirelessly to ensure that your business never experiences an unexpected technical issue. Proactive Support provides this ongoing service without the need for direct customer involvement.
However, we are always here to help with common questions. Think of Linten as your internal, yet outsourced, IT department.
Clients with a Proactive Support retainer can benefit from 20% off on-site visits! We can guide you through any technical decision regarding 3rd party solutions. If you are unsure about choosing new printers, installing CCTV or updating your hardware, we can help.
YOUR DEDICATED IT SUPPORT TEAM
We have over two decades of experience in the IT industry. We deliver a wide range of award winning IT solutions, by continually growing our expertise and partnering with trusted technology providers.
We believe in offering trusted service and great value. We aim to guarantee customer satisfaction, for our clients and yours. We achieve this via proactive engagement, to maintain up-to-date, industry-leading solutions.
Visit our contact page to get in touch with the Linten team today, or call 0161 503 5050. We offer innovative technology solutions wherever you are based.
“There have been a lot of big changes to cope with at urbanbubble. Linten have been very good at matching us, adapting and tailoring what they’re able to do. Their flexibility – as well as their refusal to overcharge us – is what made these services a cut above the rest”
“We’re over the moon with Linten’s efforts! It was so crucial for us to land at a rapid pace when we came to Swan Street. Our first week was exceptionally inspiring – and we continue to get every digital product where it’s meant to be, due in part to the network abilities we’ve been blessed with.”
OUR PROMISE TO YOU
We promise to deliver a solution that is right for your business. We understand that every organisation has its own unique requirements and we work with you to deliver the services and support that your business needs to thrive.
Our roots are important to us. That’s why Linten play an active role in the local community.
We maintain strong links with several energetic, innovative business groups across the North West.
Proactive IT Support | Linten Technologies
Proactive IT Support | Linten Technologies