Always Stay Connected
We know that connectivity is vital for businesses of all sizes. Loss of internet access can have critical consequences for online revenue and reputation. Ensure constant business connectivity with a fully managed service.
Our managed connectivity services include continuous monitoring, for near real-time issue management. We proactively update your private network to prevent any issues. Our engineers also stress test your primary connection and failover, to ensure that you maintain constant internet access.
Benefits of Managed Connectivity
Our dedicated connectivity services come with a 99.9% uptime service level agreement (SLA) as standard.
We work as quickly as possible to repair any disruption in your internet service. Our short fix time reduces any risks related to running on a single, backup connection.
Our systems automatically monitor each network that we manage. Continuous monitoring and regular health checks enable us to prepare for any potential issues. Most importantly, we ensure that your failover connection is ready to take over whenever necessary.
A fully managed connectivity solution includes proactive support from our expert team. We maintain your systems in the background, to save you from having to call our service desk. Save time and money with a support contract built in to your connectivity service.
How We Ensure Constant Connection
For businesses that cannot function when the internet goes down, we recommend installing multiple internet connections. Choose from different suppliers and different methods of transmission for your failover solution.
Failover Internet Connection
An internet failover is a secondary connection, to ensure uptime even if the main connection fails. Businesses usually rely on a primary, high-speed connection, with a secondary connection for peace of mind. We set up a failover connection to switch on automatically, when the need arises.
Active-Active Connectivity Solutions
Rather than relying on a single backup solution, some companies install two equal, load balancing internet connections. These two connections operate at the same time, supporting different services. For example, one connection might be used for video conferencing and VOIP calls, the other for data and web browsing.
Sharing the load can minimise the risk of any disruption to your business connectivity. Should one connection face an issue, the other can take over to support all services.
Diverse Connectivity Sources
To ensure round-the-clock connectivity, we install failover or alternate connections using different networks. Each connection will be fed from a different supplier or via a different mode of transmission e.g. ground-fed, over air or mobile data. If the primary connection is wireless, the failover internet will be fed from fibre optic or copper cables.