The Communications You Need
Choosing the right VOIP phone system can be difficult, with bundles of phone calls and features that you don’t need. Our hosted VOIP systems are designed to fit your business needs. Choose a scalable, flexible, customisable plan, perfect for companies who make fewer calls. Our VOIP solutions are:
Flexible and Scalable
VOIP phones are able to expand to whatever capacity you require. You can refigure your VOIP package, adding additional lines, numbers and features, to reflect your growing business.
Quick and Efficient
Our expert engineers can set up and configure your VOIP phone system quickly and efficiently. We provide industry-leading hardware to plug directly into your internet connection. Harnessing the full power of internet telephony, we can even set up your business contact number before your office is built!
Only pay for the capacity you need with cheap, pay as you go calls. Save money compared to complete Hosted Phone systems, with optional call bundles. VOIP phones are perfect for companies who don’t make many telephone calls to save on their monthly bills.
Unlike traditional ISDN business landlines (which will be disconnected in 2024), our VOIP phones integrate into your existing IT system. This saves your company from up-front hardware investment in an on-premise PBX and ongoing maintenance fees. We also offer rental agreements for your new VOIP phones, to help manage the cost of upgrading.
VOIP phones can be managed remotely. The centralised, cloud-hosted system can be accessed or updated from any approved handset. Set your business free into any geographical location, with local area codes wherever you are.
We provide award-winning IT support and connectivity, to underpin your new VOIP solution. Our expert engineers will get to know your systems to provide efficient ongoing support, including:
- Installation of all new hardware.
- Troubleshooting for your new phone systems, from our remote service desk.
- Integration with your existing IT infrastructure.
- Internet connectivity, wifi and cloud-based storage, to power your VOIP services.
Enterprise Features for Small Businesses
VOIP phones provide a professional appearance and efficient management experience for any size business. Take full control by integrating your existing communications systems (email, fax etc.). Trust cloud hosting for unparalleled security and data protection measures.
Our VOIP packages feature:
Ready to Use Hardware: We source, configure and install your VOIP phones, so they’re ready to use.
Voice Portal: Control your account all in one place.
Call Recording: Record calls for invaluable insights, training and auditing. You can also toggle recordings on and off, for data protection and confidentiality.
Opening Hour Schedules: Configure your business hours, with automated responses and redirects when you’re out of the office.
IVR Solutions: Set up Interactive Voice Response (IVR) as your personal auto-attendant. Make sure no call goes unanswered, with a range of configurable options.
Personalised Messages: Record your own message from anywhere. Update certain call groups with personalised messages from a centralised server.
Call Queues: Create queues to suit the rate of incoming calls you expect. These features are customer-friendly and included as part of the VOIP package.
Call Management: Reroute inbound calls to the most relevant team members. Keep track of outgoing calls through group management of all CLIs (Command-Line Interface).
Inbound Call Groups: Set each department as a different call pick up group, to match your customers with the right people.
Conference Calls: Convert any number into a conference line, configured for the number of participants you need.
Voicemail to Email: Curate your communications all in one place. Your missed calls will appear in your email inbox, with a sound file and contact details attached.
Fax to Email: Modernise your communications by converting incoming faxes direct to email.
Reporting: Keep track of your account and all individual extensions. Monitor your calls and expenditure to maximise efficient processes.