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Proactive IT Support


Invest in proactive IT support from a remote team of experts.

At Linten, we work continuously to secure your systems before any issues occur. Our proactive service ensures that your business benefits from the latest updates. By monitoring your IT systems at all times, we can identify areas for improvement before they affect your business operations.

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Proactive IT Support


Invest in proactive IT support from a remote team of experts.

At Linten, we work continuously to secure your systems before any issues occur. Our proactive service ensures that your business benefits from the latest updates. By monitoring your IT systems at all times, we can identify areas for improvement before they affect your business operations.

2280, 2280, IT Support, Support.jpg, 908578, https://www.linten.co.uk/wp-content/uploads/2019/05/Support.jpg, https://www.linten.co.uk/services/support-services-proactive-it-support/support-2/, IT Support Helpdesk, 10, , , support-2, inherit, 2279, 2019-05-08 10:12:42, 2019-05-08 10:12:58, 0, image/jpeg, image, jpeg, https://www.linten.co.uk/wp-includes/images/media/default.png, 5760, 3840, Array

WHAT WE WE OFFER


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Regular Health Checks

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Network Audits

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One-to-one Support

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Total Peace of Mind

Preventing Technical Issues in Advance

By actively monitoring all of the IT systems that we support, we are the first to identify any outdated features. We install relevant updates, apply necessary security patches and fix any bugs or faults flagged by our monitoring system.   

A proactive retainer with Linten provides unparalleled peace of mind for your business. Each retainer client joins our response and fix SLA. So you can rest assured that we are fixing any potential problems before they affect your business.

In our experience, prevention is better than a cure. Plan ahead to make sure that your systems are future-proof and capable of underpinning business growth.

Regular Technology Health Checks

Our fully managed service is offered complete with ongoing monitoring. We integrate an auto agent to monitor your hardware and software systems, to prevent faults before they occur.

For each of the businesses we support, we integrate your IT systems with our monitoring software. This allows us to automatically perform over 40 checks every five minutes, to identify any potential technical issues.

Choose our proactive monitoring services to cover the systems that matter most to your business. Individual support retainers can be added to servers, workstations, laptops, tablets, desk phones, routers, firewalls, switches and Wi-Fi access points.

Autonomous, Remote Support

A fully managed IT support contract enables us to identify and avoid potential faults. Therefore, we are able to define and pursue proactive action without a time-consuming customer briefing. Our Proactive Support retainers offer truly unlimited remote support.

Trust our team to provide expert support with minimum involvement required from your business. Let your team focus more important projects, whilst we maintain your secure, connected systems.

Planned/ Scheduled Support

You can pre-book an engineer from our service desk for a specific, non-urgent project or update. Our ‘pay as you go’ scheduled support is ideal for cost-effective management of one-off projects. If you have planned a migration or a global update, benefit from dedicated technical support. Our engineers will be at hand to ensure everything runs smoothly.

Continuous Monitoring

To keep on top of your remote support services, we provide a monthly report for all clients. This report includes details of the support tickets we have resolved and an update on the status of your systems. We will also include further recommendations for proactive IT support, to let you know what we’ll work on next month.

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PROPERTY SECTOR



The property sector is broad and vast, so when it comes to IT support, each organisation requires a different approach.

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PROFESSIONAL SERVICES SECTOR



The best professional service providers prioritise excellent communication - and all of them are powered by great tech.

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MANUFACTURING INDUSTRY



Technology has the power to transform manufacturing businesses.

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BEAUTY INDUSTRY



Communications and data reign supreme in the beauty sector. Securing these is essential if you want to safeguard your business.

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FEATURED: Behind the Scenes & Face-to-Face Support


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Our team works tirelessly to ensure that your business never experiences an unexpected technical issue. Proactive Support provides this ongoing service without the need for direct customer involvement.

However, we are always here to help with common questions. Think of Linten as your internal, yet outsourced, IT department.

Clients with a Proactive Support retainer can benefit from 20% off on-site visits! We can guide you through any technical decision regarding 3rd party solutions. If you are unsure about choosing new printers, installing CCTV or updating your hardware, we can help.

Your Dedicated IT Support Team

We have over two decades of experience in the IT industry. We deliver a wide range of award winning IT solutions, by continually growing our expertise and partnering with trusted technology providers.

We believe in offering trusted service and great value. We aim to guarantee customer satisfaction, for our clients and yours. We achieve this via proactive engagement,  to maintain up-to-date, industry-leading solutions.

Visit our contact page to get in touch with the Linten team today, or call 0161 503 5050. We offer innovative technology solutions wherever you are based.

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Our team works tirelessly to ensure that your business never experiences an unexpected technical issue. Proactive Support provides this ongoing service without the need for direct customer involvement.

"There have been a lot of big changes to cope with at urbanbubble. Linten have been very good at matching us, adapting and tailoring what they’re able to do. Their flexibility – as well as their refusal to overcharge us – is what made these services a cut above the rest."

Andrea Thornhill
urbanbubble

"We’re over the moon with Linten’s efforts! It was so crucial for us to land at a rapid pace when we came to Swan Street. Our first week was exceptionally inspiring – and we continue to get every digital product where it’s meant to be, due in part to the network abilities we’ve been blessed with."

Adele Hunt
Forever Agency

"With the evolving state of telecoms in the UK, we had to pick the finest provider… Linten, without fail, deserve that accolade. I had two other quotes, but we didn’t mind paying slightly more for a service like this – one that solves all of our phone concerns and ensures we as a business become future- proof , whilst taking the logistical side off our hands. Cheers, guys!"

Malcolm Thorpe
Your Choice Home Improvements

"We moved into our new offices and needed a reliable phone system and a conference line to support us. The brief was a system that looked good and worked well. Linten understood exactly what we needed and found us the perfect hardware. One year in and it’s been 100% reliable. The conference line has been a brilliant asset and one we couldn’t do without. Thanks to the team for making it so simple."

Ben Gross
Electric Circus

"We’ve worked with Linten for a decade now and they always rise to the challenges of our evolving business. They provide full IT support and have become an important part of the Theo’s family."

Theo Gavriel
Theo's

"Linten were recommended to us as a trustworthy technology team, who could help our business grow. Internet connectivity is an important aspect of the service we offer; we and our clients are very happy with the solution Linten provide."

Marc Studholme
Storage World

"Very positive support for a new start-up. Highly recommend."

Charlie Thompson
The Massage Company

"We are delighted with the service we have received from Linten. We are already benefiting from the roll out of upgraded IT systems and look forward to ever-increasing efficiency in the future."

David Hudson
Buckland Harvester Insurance Brokers

"We have worked with Linten for a long time, as our trusted IT service provider. They ensure that we are always connected, despite the difficulty associated with our location. We look forward to their continued support and upgrades as our company develops."

Mike Sammon
Manlets

"As we undertook an MBO, we needed to future-proof the business for potential expansion. Communications with our clients is a priority and Linten’s solutions will help us deliver excellent customer service long into the future."

Ryan O'Connor
Pantheon Property Services

"The Linten boys go out of their way to help keep our tech running smoothly. Honest, reliable and proactive. Can't recommend highly enough."


Making You Content

"Fantastic, proactive service as always and very quick to respond!"

Ann Davies
BizWiz

"I have worked with Linten for many years and would recommend to any business. They are consistent and reliable and completely flexible to individual needs."

Esther Harding
The Data Generator

"Nothing is too much trouble and alternatives are suggested. [They] understand the constraints of a small business and everything [they] suggest is with that in mind. I can't imagine now that I would ever want to work with anyone else."

Carole Fossey
Women in Business

OUR PROMISE TO YOU


We promise to deliver a solution that is right for your business. We understand that every organisation has its own unique requirements and we work with you to deliver the services and support that your business needs to thrive.

Highest levels of IT expertise

Friendly, helpful assistance – no jargon

Strategic partners with a focus on growth

Fast, effective solutions and reliable support

State-of-the-art security and backup

Tailored support to help you hit your targets

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Careers



Want to join a thriving IT team? We might just have the perfect opportunity for you...

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Community



Our roots are important to us. That's why Linten play an active role in the local community.

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Membership



We maintain strong links with several energetic, innovative business groups across the North West.

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